Sunday, April 19, 2009

Cyber cafes thrive on job hunters

DOHA: The global economic gloom has come as a blessing in disguise for many cyber cafes in the city as more and more people are frequenting them, mainly to forward their resume for jobs. If trade sources are to be believed, a vast majority of those coming to the cafes are those who have come to Doha having lost their jobs in Dubai, Manama and other major cities in the GCC region. The visitors are staying with friends and relatives here and are desperately looking for placement, an official from an Internet cafe told this newspaper yesterday asking not to be named. He did not want the name of his outlet to be mentioned either.
“Our interaction with most customers suggests they are outsiders and have been attracted here since they know that Qatar has not been affected by the global recession as much as other Gulf states have been,” said the official. “From their faces, too, we can tell that they are outsiders, for we have regular local clientele and most of them we know personally.” According to another cyber cafe official, their business has grown by no less than 10 percent since the onset of the global recession and most people frequenting it walk in with flash drives wanting print-outs of their resume to produce at interviews for jobs. The rate per hour for using the Internet in most cafes across the city is QR5, but they charge QR1for each print-out. “We are now getting about a 100 customers a day on average. The number was slightly less until late last year, when the economic gloom began spreading its tentacles,” said the cafe official. He confirmed that most of those wanting print-outs of their resume were Indians, Filipinos and Lebanese, who have arrived here from other GCC cities after having lost their jobs due to cost-cutting measures adopted by their employers.

Friday, April 17, 2009

Online tax services offer cyber cafes a lifeline

Cyber café operators stand a chance to widen their revenue stream by tapping into the government’s initiatives of providing services online. The Kenya Revenue Authority (KRA) and Ministry of Immigration have come up with systems where people can track on Internet or through mobile phones the progress of applications for documents like passports. The initiatives offer the cyber cafes opportunity to draw more customers, who are expected to start using the services in efforts to reduce travel costs and enjoy better services. In an effort to ensure the cyber café operators were conversant with the KRA forms and the system, the taxman will start training operators from tomorrow. The authority intends to put a toll-free line that the operators will use to handle queries associated with the new system. Mr Kennedy Wanyonyi, the deputy commissioner at KRA, said the training will be spread across the country beginning next week. “We intend to provide basic skills on how the operators can assist their clients fill in the forms,” said Mr Wanyonyi. Some of the forms people can work on online are the Value Added Tax forms and the Personal Identification Number (PIN). According to latest statistics from Communications Commission of Kenya, the country has 3.3 million Internet users. Cyber cafés offering assistance have been asked not to charge extra fees. In an advertisement, KRA said it had “not prescribed any fees to be paid by cyber café for accessing KRA online services,” adding the businesses would be expected to stick to their regular rates. Most operators told Business Daily they welcomed the idea of training but asked KRA to make the system user-friendly. Richard Kariuki a technician at Cyberdome along Kimathi street, said the agency had to improve on speed. “If they improve on speed, it will make more money and they will be able to serve more people in a short time. It is a win-win situation” said Kariuki.

Info from Business Daly Africa